Frequently Asked Questions
Everything you need to know about Milk's Favorite Cookie.
Are OREO cookies suitable for vegans?
OREO cookies do not contain any animal-derived ingredients; however, they may come into contact with milk during the production process, so they are not certified vegan.
How long will it take for my OREO order to arrive?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your cookies leave our warehouse.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement.
Do you offer gluten-free OREO options?
Yes, we offer Gluten-Free OREO and Gluten-Free Double Stuf OREO cookies which are certified by the Gluten Intolerance Group.
How should I store my OREO cookies to keep them fresh?
For maximum crunch and flavor, store your OREO cookies in a cool, dry place and ensure the stay-fresh pack is tightly sealed after opening.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay.